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If your patients have been imported from SNAPshot, they may not appear on the patient screen. This is because all patients imported from SNAPshot are defaulted to archived. To view these patients, you need to click on advanced search, check the 'inactive patients' box and click on search. All the archived patients will appear in the search list in a greyed out colour.

To make a patient appear in the current patient list, click on the folder icon and click 'Yes' when the 'Confirm Patient Restore' box appears.
You cannot edit a patient's details or assessment if that patient is archived.