This page contains information related to entering the resident information within palCentre. To navigate quickly to a section within this page, please use the menu below:
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Accessing the Resident Screen
To enter resident information, you need to be on the resident screen in palCentre. It can be accessed by clicking on the 'Resident' option in the navigation menu bar.
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When you open the screen, all current residents can be seen. Each resident is represented by a row in the resident screen.
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Creating a new resident
To create a new resident, click on the purple ‘Add a new resident’ button in the top right hand corner of the screen.
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The resident details form will appear:
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The following information needs to be entered into this screen:
Item to be entered | Additional Information |
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Resident Identifier | The unique identifier assigned to the resident by your home. This is a mandatory item - you cannot submit this screen without this information. |
Date of Birth | The Date of Birth of your resident |
Family Name | This data this not submitted to PACOP but is required to generate the statistical linkage key. |
Given Name | This data this not submitted to PACOP but is required to generate the statistical linkage key. |
Sex | The sex of your Resident |
Country of Birth | If the country of birth is Australia, select this from the drop down menu. Otherwise select ‘other’ from the drop down menu and start typing the country of birth into the please specify field. Once you start typing a drop down list of counties will appear, select the appropriate country. If the country of birth is not stated, select this from the drop down menu. |
Preferred Language | If the preferred language is English, select this from the drop down menu. Otherwise select ‘other’ from the drop down menu and start typing the preferred language into the please specify field. Once you start typing a drop down list of languages will appear, select the appropriate language. If the preferred language is not stated, select this from the drop down menu. |
Indigenous Status | The Indigenous status of your resident. |
This information can be found on the top section of the admission and discharge details tool. The items that need to be entered into this screen are highlighted in yellow below:
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Once all of the information has been entered, click ‘save’.
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Before the resident details are saved, palCentre will check to see if the resident name and/or resident identifier already exists. This functionality avoids duplicate residents being entered. If this warning does appear, please check that the resident identifier and resident’s name is correct. If they are correct, you will need to exit from this form and search for the resident. |
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To avoid having blank data items appear on your data quality report, select the 'Not stated/inadequately described' option in instances where this information has not been provided. |
Once the form has been saved, the resident will now appear in the list on the resident screen.
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Changing a residents details
To change any of the resident details, click on the purple pencil icon to the right of the residents you wish to change
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This will open the residents details form to add or change any details. Click on ‘save’ once you have made the desired changes.
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The resident information is now updated.
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Searching for a Resident
To search for a Resident, type their resident identifier (or their name) into the search bar located in the top left hand corner of the screen. Then, click on the search icon
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The results of the search will appear as shown below
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If the Resident does not appear, you may need to do an advanced search. Click on the ‘Advanced search’ link. This will open a pop-up window that will allow you to search for:
Date of birth date range
First name
Last name
Resident identifier
Latest status for the resident:
Admit to ACH
Outcome episode start
Start of leave
Return from leave
Cease outcomes, return to profile
Discharge from ACH
Death
If the Resident is active, inactive or all residents
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Click on ‘Search’ after entering your search parameters. The results of this search will appear on the resident screen.
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To remove any search parameters, click on the 'Reset' button in the Advanced Resident Search or the 'Clear Search' option on the resident screen. This will allow you to see you to see the full list of current residents that appeared when opening palCentre. |
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Archiving a resident
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Archiving a resident will remove them from the main resident screen but will still include all their information in the extracts submitted to PACOP. It is recommended to archive all residents that have either been discharged from your aged care home or died. |
To archive a resident, click on the file icon to the right of the residents you wish to archive
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The following warning will appear, click on ‘Yes’.
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The resident has now been archived.
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Deleting a Resident
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Deleting a resident means they will not be included in the data that is extracted and reported to PACOP. Please ensure you only delete residents that are a mistake and should not be in your PACOP data. |
To delete a resident, click on the trash icon to the right of the resident that you wish to delete.
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The following warning will appear, click on ‘Yes’.
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The resident has now been deleted.