This page contains information related to entering the resident information within palCentre. To navigate quickly to a section within this page, please use the menu below:
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Accessing the Resident Screen
To enter resident information, you need to be on the resident screen in palCentre. It can be accessed by clicking on the 'Resident' option in the navigation menu bar.
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When you open the screen, all current residents can be seen. Each resident is represented by a row in the resident screen.
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Creating a new resident
To create a new resident, click on the purple ‘Add a new resident’ button in the top right hand corner of the screen.
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Item to be entered | Additional Information |
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Resident Identifier | The unique identifier assigned to the resident by your home. This is a mandatory item - you cannot submit this screen without this information. |
Date of Birth | The Date of Birth of your resident |
Family Name | This data this not submitted to PACOP but is required to generate the statistical linkage key. |
Given Name | This data this not submitted to PACOP but is required to generate the statistical linkage key. |
Sex | The Sex sex of your Resident |
Country of Birth | If the country of birth is Australia, select this from the drop down menu. Otherwise select ‘other’ from the drop down menu and start typing the country of birth into the please specify field. Once you start typing a drop down list of counties will appear, select the appropriate country. If the country of birth is not stated, select this from the drop down menu. |
Preferred Language | If the preferred language is English, select this from the drop down menu. Otherwise select ‘other’ from the drop down menu and start typing the preferred language into the please specify field. Once you start typing a drop down list of languages will appear, select the appropriate language. If the preferred language is not stated, select this from the drop down menu. |
Indigenous Status | The Indigenous status of your resident. |
This information can be found on the top section of the admission and discharge details tool. The items that need to be entered into this screen are highlighted in yellow below:
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Once all of the information has been entered, click ‘save’.
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To avoid having blank data items appear on your data quality report, select the 'Not stated' or 'Unknown' /inadequately described' option in instances where this information has not been provided. |
Once the form has been saved, the resident will now appear in the list on the resident screen.
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Changing a residents details
To change any of the resident details, click on the purple pencil icon to the right of the residents you wish to change
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The resident information is now updated.
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Searching for a Resident
To search for a Resident, type their resident identifier (or their name) into the search bar located in the top left hand corner of the screen. Then, click on the search icon
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To remove any search parameters, click on the 'Reset' button in the Advanced Resident Search or the 'Clear Search' option on the resident screen. This will allow you to see you to see the full list of current residents that appeared when opening palCentre. |
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Archiving a resident
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Archiving a resident will remove them from the main resident screen but will still include all their information in the extracts submitted to PACOP. It is recommended to archive all residents that have either been discharged from your aged care home or died. |
To archive a resident, click on the folder file icon to the right of the residents you wish to archive
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The resident has now been archived.
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Deleting a Resident
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Deleting a resident means they will not be included in the data that is extracted and reported to PACOP. Please ensure you only delete residents that are a mistake and should not be in your PACOP data. |
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