This page contains information related to entering the resident information within palCentre. To navigate quickly to a section within this page, please use the menu below:
If this is the first time you are entering data into palCentre, PCOC recommends you watch this video on entering resident information.
Accessing the resident screen
To enter resident information, you need to be on the resident screen in palCentre. It can be accessed by clicking on the 'Residents' option in the navigation menu bar.
When you open the screen, all current residents can be seen. Each resident is represented by a row in the resident screen.
Creating a new resident
To create a new resident, click on the purple 'Add a new resident' button in the top right hand corner of the screen.
The resident details form will appear:
The following information needs to be entered into this screen:
| Item to be entered | Additional information |
|---|---|
| Resident identifier | The unique identifier assigned to the resident by your service. This is a mandatory item - you cannot submit this screen without this information. |
| Date of birth | |
| Family name | This data is not submitted to PCOC but is required to generate the statistical linkage key. |
| Given name | This data is not submitted to PCOC but is required to generate the statistical linkage key. |
| Sex | |
| State | |
| Postcode | |
| Country of birth | If the country of birth is Australia, select this from the drop down menu. Otherwise select ‘other’ from the drop down menu and start typing the country of birth into the please specify field. Once you start typing a drop down list of counties will appear, select the appropriate country. If the country of birth is not stated, select this from the drop down menu. |
| Preferred language | If the preferred language is English, select this from the drop down menu. Otherwise select ‘other’ from the drop down menu and start typing the preferred language into the please specify field. Once you start typing a drop down list of languages will appear, select the appropriate language. If the preferred language is not stated, select this from the drop down menu. |
| Indigenous status | |
| Diagnosis | This is the principal life limiting illness for the resident |
Once all the information has been entered, click on save.
Before the resident details are saved, palCentre will check to see if the resident name and/or resident identifier already exists. This functionality avoids duplicate residents being entered. If this warning does appear, please check that the resident identifier and residents name is correct. If they are correct, you will need to exit from this form and search for the resident.
If the country of birth, preferred language, Indigenous status or diagnosis is not entered into the form at time of creating a new resident, you will be prompted to enter this information in the episode form. This ensures that your resident information is as complete as possible.
To avoid having blank data items appear on your data quality report, select the 'Not stated' or 'Unknown' option in instances where this information has not been provided.
Once the form has been saved, the resident will now appear in the list on the resident screen.
Changing a residents details
To change any of the resident details, click on the 
to the right of the residents you wish to change.
This will open the resident details form to add or change any details. Click on save once you have made the changes.
Searching for a resident
To search for a resident, type their resident identifier or their name in the search bar in the top left hand side of the screen. Then click on 
.
The results of the search will appear below.
If the resident does not appear below, you may need to do an advanced search. Click on the 'Advanced search' link. This will open a pop-up window that will allow you to search for:
- Date of birth date range
- First name
- Last name
- Resident identifier
- If the resident is active, inactive or all residents
Click on 'Search' after entering your search parameters. The results of this search will appear on the resident screen.
To remove any search parameters, click on the 'Reset' button in the Advanced resident Search or the 'Clear Search' option on the resident screen. This will allow you to see you to see the full list of current residents that appeared when opening palCentre.
Archiving a resident
When a resident is no longer active in a service, they can be archived (inactive). This means they will no longer be seen on the resident screen.
All archived residents will still be included in the data that is extracted and reported to PCOC. Archiving residents will remove them from the resident list when opening the resident screen in palCentre.
To archive a resident, click on the the 
to the right of the residents you wish to archive.
The following warning will appear, click on 'Yes'.
The resident has now been archived.
Deleting a resident
Deleting a resident means they will not be included in the data that is extracted and reported to PCOC. Please ensure you only delete residents that are a mistake and should not be in your PCOC data.
To delete a resident, click on the the 
to the right of the residents you wish to delete.
The following warning will appear, click on 'Yes'.
The resident has now been deleted.