These are common questions we have been asked about palCentre. If you have additional questions not answered here, please contact Alanna Connolly on (02) 4221 5640 or Sam Burns on (02) 4298 1141 or via email at pcoc@uow.edu.au
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You cannot create a new episode if there is an episode already open for the patient. If you need to create an episode and the 'New episode' button is grey, make sure all episodes in the episode list have an episode end date associated with them.
To close an episode, click on the pencil icon next to the episode without an end date. Fill out the episode end section of the form that appears and click on submit.
You can now create a new episode. |
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If you have forgotten your password or logon, please contact either Sam Burns on (02) 4298 1141 , Linda Foskett on (02) 4221 5092 or or via email pcoc@uow.edu.au |
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If you have a new team entering data, we may also need to amend the way reporting is conducted for your service. You will need to contact PCOC if a new team needs to be setup and we can walk you through the process. Please contact either Sam Burns on (02) 4298 1141, Alanna Connolly on (02) 4221 5640 or via email pcoc@uow.edu.au |
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PCOC can send you the install process for palCentre. Please note that palCentre stores the data in either a SQL server database or a SQL compact database. You may need the location of this database to install correctly. It is recommend that this is database is stored on a network drive, however, it can also be saved on a computer locally. If it is stored locally on your PC, you will need to make sure this file is saved onto your new computer. Please contact either Sam Burns on (02) 4298 1141, Alanna Connolly on (02) 4221 5640 or via email pcoc@uow.edu.au |
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