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These are common questions we have been asked about palCentre. If you have additional questions not answered here, please contact Alanna Connolly on (02) 4221 5640 or Sam Burns on (02) 4298 1141 or via email at pcoc@uow.edu.au

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titleThe new episode button is greyed out. How can I create a new episode?

You cannot create a new episode if there is an episode already open for the patient. If you need to create an episode and the 'New episode' button is grey, make sure all episodes in the episode list have an episode end date associated with them.

To close an episode, click on the pencil icon next to the episode without an end date. Fill out the episode end section of the form that appers and click on submit.

You can now create a new episode.

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titleI have forgotten my password and/or login

If you have forgotten your password or logon, please contact either Sam Burns on (02) 4298 1141, Linda Foskett on (02) 4221 5092 or via email pcoc@uow.edu.au

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titleI have a new team entering data. How do I set this up in epiCentre.

If you have a new team entering data, we may also need to amend the way reporting is conducted for your service. You will need to contact PCOC if a new team needs to be setup and we can walk you through the process.

Please contact either Sam Burns on (02) 4298 1141, Alanna Connolly on (02) 4221 5640 or via email pcoc@uow.edu.au