To Open Palcentre:
Double click the palCentre shortcut on your desktop
ORClick Start → All programs → palCentre (Windows 7)
ORType ‘pal’ into the search bar on your taskbar and click ‘palCentre’ when it appears (Windows 10)
Login to palCentre using your username and password, then select the appropriate service/ACH. Click on login.
If you do not know your username or password, please contact PACOP for help.
If you open palCentre and the login screen above does not appear then your database may not be configured correctly. Please contact PACOP for further information on how to correctly configure the database.
Once you are logged into palCentre, the main screen will appear as shown below:
The black strip at the top of the screen is the navigation menu bar. The possible selections are:
Selection | Purpose |
|---|---|
 | All data entry is completed here and is the main screen that you will use in palCentre. |
 | Information on current residents can be found here. |
 | These are the settings for your user. You can change your password and defaults in this screen |
 | Provides information about the version of palCentre you are using |
 | Allows for the extraction of data to be submitted to PACOP |
 | Logs the user out of palCentre |
 | Takes the user to the palCentre Confluence page |
On the right hand side of the navigation menu bar, you can see your home name and 4 digit code assigned by PACOP. If you enter data for multiple aged care homes, it is important to check the name on the right hand side of the screen before commencing data entry to ensure you are entering data under the correct home.
The Resident Screen
The Resident Screen is the main screen you will use in palCentre. It’s used for all data entry. It can be accessed by clicking the ‘Residents’ option in the navigation menu.
When you open the screen, all current residents can be seen. Each resident is represented by a row in the resident screen. Icons to the right hand side of the resident allows the user to:
Icon | Functionality |
|---|---|
 | view and edit status for a resident |
| view and edit assessment information for a resident |
 | view and edit the resident details |
 | delete a resident |
 | archive a resident |
At the top of the screen there is a search bar which allows you to search for the residents identifier or name. If you require additional search options, click on the ‘Advanced search’ link, which will present you with more options to search the database.
You can also create a new Resident by clicking on the ‘Add a new resident’ button on the top right corner of the screen.