Echoes during a zoom call

 Problem

If you hear an audio echo or feedback, there are three possible reasons why.

Solution 1: Limit the input.

Someone could have both computer and telephone audio active at the same time. In this case, ask them to either hang up on the telephone call or exit the PC-based audio during the conference by clicking the up-arrow icon next to the microphone icon and choosing Leave Computer Audio.

Solution 2: Move or disable external speakers.

Computer or telephone speakers might be too close to each other. Ask the two people that are too close to each other to move apart or shut a door. You could also ask one of them to leave the audio conference or mute audio on their device, though muting by itself may not always be as effective in reducing the echo. Using headphones helps reduce the echoing effect, too.

Solution 3: Disable additional audio.

Multiple computers with active audio could be in the same conference room. Again, ask the two people that are too close to each other to move apart or close a door. You can also ask one of them to leave the audio conference, mute audio on their device, or wear headphones.

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