How-to repair the questionnaires:

Owned by Bora Noyan, created
21-06-2024
2 min read

Repairing the questionnaire will clear the errors from the affected questionnaire. In the case of electronic questionnaires, you must then press ‘refresh data’ to import the repaired questionnaire. In the case of manually entered questionnaires, you will need to re-enter the questionnaire data.

 Instructions

To repair the affected questionnaire(s):

  1. After receiving the error message click ‘OK’

    2024-06-21 09_55_29-epiCentre-UserGuide.pdf - Adobe Acrobat Pro (32-bit).png

  2. Complete the current refresh process then press ‘Alt+R’

  3. Choose which questionnaires you would like to repair (according to ‘send mode’) and take note of the patient and questionnaire type in case you need to manually re-enter the date (see * below)

  4. Click ‘repair selected questionnaires’

    2024-06-21 09_55_52-epiCentre-UserGuide.pdf - Adobe Acrobat Pro (32-bit).png

  5. The window will close

  6. Click ‘Refresh Data’

  7. The ‘Refresh Questionnaires’ window will appear and will indicate that an additional questionnaire has been received*

  8. Close the window to view the recently repaired and received questionnaire

If the questionnaire was manually entered ‘Refresh Data’ will indicate that no additional questionnaires have been received. In this case you will need to locate the affected questionnaire and manually re-enter the data.

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